Preparing models
Supported formats
Section titled “Supported formats”Upload GLB (recommended) or glTF. Export presets from Blender, 3ds Max, Cinema 4D and SketchUp all work; keep materials PBR (the glTF standard).
What happens on upload — automatically
Section titled “What happens on upload — automatically”Every upload runs through the optimization pipeline. You never configure this:
- Geometry compression for fast web delivery.
- Texture encoding — color maps and detail maps are re-encoded to GPU-friendly formats sized for their role.
- AR derivatives — iOS (USDZ) and Android formats are generated per model, so AR works the moment the project is published.
- Versioning — replacing a model updates every published surface (viewer, embeds, AR) consistently.
Guidelines for good results
Section titled “Guidelines for good results”- Real-world scale. Model in meters at true size — AR places the product at exactly the size you export.
- Reasonable budgets. Web viewers are not render farms; keep meshes sensible (typically well under 1M triangles) and textures ≤ 2048px where possible — the pipeline compresses further, but starting lean keeps quality headroom.
- Clean origin. Place the model at the scene origin, resting on the ground plane.
Multi-part products
Section titled “Multi-part products”If the product will be configured from separate parts (body + legs + cushion), export each part as its own model in a shared coordinate frame — every part positioned where it belongs relative to the assembled product. The configurator assembles parts by their exported frames, so consistency here is what makes assemblies line up perfectly. Details: Configurator.